FAQ

Frequently Asked Questions

COMMUNITY MANAGEMENT

What is EKOS.ai?

EKOS.ai is an all-in-one community management platform designed to elevate engagement for professional groups. It integrates communication, event management, meetings, and networking into one seamless solution. Users can access the EKOS Public Community space and manage or join various community spaces.

Administrator

Manages a community space with a subscription.

Administrators can:

Build and manage their community 
Post announcements 
Create sub-spaces for different groups 
Host and manage both in-person and virtual events 
Schedule and host meetings and mixers 
Message members individually or in groups 

Community Member

Invited to join a community or event.

Community Members can:

Engage with their community 
Post in threads 
Make connections and start conversations 
Attend and network at events 
Schedule meetings 
Receive announcements 
Message members they connect with 

Why invest in a community management platform?

Community management platforms streamline communication and enhance knowledge sharing. EKOS.ai centralizes events, meetings, and networking, creating a more connected and effective community ecosystem.

How does EKOS.ai simplify community management?

EKOS.ai provides a robust community directory with:

Simplified member introductions and connections 
Efficient grouping and communication within subspaces 
Streamlined member acquisition and onboarding 

How does EKOS.ai simplify community management?

EKOS.ai is ideal for:

Entrepreneurship communities 
VC and Angel Networks 
Accelerators and incubators 
Alumni groups 
Membership-based organizations 

Can users be active in different community spaces with the same EKOS.ai account?

Yes! Users can access and switch between various community spaces. Simply log in, click on your profile icon, and select the desired space.

FEATURES

What are the main features of EKOS.ai?

Community Space: Central hub for your community
Subspaces: Manage sub-groups
Events: Host in-person and virtual events
Meetings: Schedule one-on-one or group meetings
Threads: Post announcements and discussions
Lounge: Connect with suggested matches
Messages: Start one-on-one or group messages
Explore: Find users, communities, and events

Which platforms does EKOS.ai support?

EKOS.ai is available on iOS and web, with an Android version coming soon.

Is EKOS.ai available in other languages besides English?

Currently, EKOS.ai is only available in English.

EVENTS

Which event types does EKOS.ai support?

EKOS.ai supports in-person and virtual events, organized webinar-style with hosts and attendees. Virtual events allow control over attendee interactions, and in-person events include QR codes for contactless check-in.

Can you describe the virtual events experience on EKOS.ai?

Administrators

EKOS.ai supports in-person and virtual events, organized webinar-style with hosts and attendees. Virtual events allow control over attendee interactions, and in-person events include QR codes for contactless check-in.

Community Members

Attend events, network using the Lounge feature, and live message other participants. Public events can be joined from the Explore page.

Can you describe the in-person events experience on EKOS.ai?

In-person events offer QR codes for contactless registration and check-in, with the Lounge feature for networking before, during, and after the event.

EKOS PUBLIC

What is the EKOS Public Community space?

The EKOS Public Community space allows users to discover relevant communities, access public events, and connect with others globally. Interactions within this space are based on mutual consent, ensuring a respectful and positive environment for all users.

Who has access to the EKOS Public Community space?

All EKOS.ai users have access. Non-users do not.

How do I gain access to EKOS.ai?

New users can join by receiving an invitation from an existing user, joining a community space, or attending an event. Administrators can invite others to their community spaces, and anyone can invite others to the EKOS Public Community.

How does EKOS.ai help me build relevant relationships?

EKOS.ai uses AI to match users based on interests, goals, and professional backgrounds. Update your profile for more accurate matches.

PRICING

What are the pricing options for EKOS.ai for individuals?

EKOS Public is free. Join here.

What are the pricing options for EKOS.ai for communities?

Communities can start with a 14-day free trial or book a live demo. Pricing varies based on the number of administrators and members.

VIDEO AND MICROPHONE ACCESS

How do I turn on video and microphone access for EKOS.ai from my browser?

To ensure a smooth experience during virtual events or meetings, grant EKOS.ai access to your camera and microphone by following these steps:

Google Chrome:

Click the padlock icon next to the URL, select "Allow" for Camera and Microphone, then refresh the page.

Mozilla Firefox:

Click the padlock icon, select "More Information," then "Permissions," choose "Allow" for Camera and Microphone, and refresh the page.

Safari:

Go to Safari > Preferences > Websites, select "Camera" and "Microphone," find EKOS.ai in the list, set to "Allow," and refresh the page.

Microsoft Edge:

Click the padlock icon, select "Allow" for Camera and Microphone, and refresh the page.