Overview

Membership tiers allow you to control who can access your community and what benefits they receive.

Tiers can be used to:

• create free or paid membership levels

• offer exclusive content or events

• structure benefits for different member groups

• monetize your community

Each tier can include specific features, pricing, and access rules.

Before You Start

Spaces can operate in two modes:

Free Mode

All members can join the space without payment.

Paid Mode

Members must subscribe to one of your membership tiers to access the space.

You can create tiers in Free Mode and activate Paid Mode later.

Step 1 — Go to Membership Tiers

1. Open your Space settings.
   
   

2. Navigate to Memberships → Membership tier.
   
   

3. Click Create membership tier.
   
   

The tier creation flow will open.

Step 2 — Add Tier Details

The first step defines the basic information for your tier.

Tier Name

Enter the name of the membership level.

Examples:

• Community Member

• Pro Member

• Leadership Circle

• VIP Network

Choose a name that clearly communicates the level of access.

Tier Description (Optional)

Add a short description explaining the value of this tier.

Example:

Access to exclusive events, premium resources, and private networking sessions.

Feature List (Optional)

You can list the benefits included in the tier.

Examples:

• Host events + VIP invitations

• Exclusive premium resources & toolkits

• Community events

• Personal engagement reports
  
  

Click Add more to include additional benefits.

These features will appear when members review the tier.

After completing the details, click Next.

Step 3 — Configure Access & Pricing

Next, configure how members access this tier.

User Groups

Select the user groups associated with this tier.

Members who subscribe to the tier will inherit the permissions and access defined for those groups.

This allows you to control which sections, subspaces, or features members can access.

Tier Type

Choose whether the tier is Free or Paid.

Free

Members can join instantly without payment.

Free tiers are useful for:

• open communities

• trial memberships

• entry-level access
  
  

Paid

Paid tiers require a subscription.

Stripe must be connected to enable payments.

Paid tiers are commonly used for:

• premium communities

• professional networks

• exclusive memberships
  
  

Pricing Settings (Paid Tiers)

For paid tiers, you can configure:

Monthly Price

Enable monthly billing and set the price.

Example:

$9.99 per month

Annual Price (Optional)

You can offer discounted yearly pricing.

Example:

$99 per year

Step 4 — Review & Confirm

Before creating the tier, you will see a summary of the configuration.

This includes:

• tier name

• description

• pricing

• included benefits

• associated user groups
  
  

Review the details to ensure everything is correct.

When ready, click Create tier.

Your membership tier will now appear in the Membership tier list.

Activate Paid Mode

If you want the space to require a subscription, you can activate Paid Mode.

1. Go to Membership tier.
   
   

2. Click Activate paid mode.
   
   

3. Confirm the change.
   
   

Once enabled:

• only members subscribed to a tier can access the space.
  
  

Switch Back to Free Mode

You can also return the space to Free Mode.

1. Click Activate free mode.
   
   

2. Confirm the change.
   
   

Existing subscriptions remain active, but access will no longer require payment.

Best Practices

Start with 1–3 membership tiers.

A common structure is:

Keeping tiers simple helps members understand the value quickly.